Job Details

BMC Remedy - Omaha, NE

Job Code : TH-0623-13987

Locations : USA USA

Skill Required :

Job Description :

Ø  Experience on BMC Remedy ITSM Suite of Applications 8.1 and Remedy 9.X

Ø  Experience of ITSM Suite 9.x installation

Ø  Remedy development experience with BMC ITSM/CMDB

Ø  Configuration of the Change, Incident, Problem, Service Level, Request Management  and CMDB modules

Ø  Technical and process-level experience in migrating current Remedy environment

Ø  Development expertise in Asset/Configuration Management DBs for Mainframe and Distributed systems

Ø  Service Request Definitions (SRD) using Advanced Interface Forms (AIFs) for the SRM module

Ø  BMC Remedy Developer Studio, Atrium Integrator, Data Migration Tool, and Data Wizard tools

Ø  Configure integration with ITSM Suite

Ø  Design/implement a Disaster Recovery functionally.

Ø  Design and Install “multi-tenancy” configuration

Ø  Strong Understanding of data structures and ETL processes

Ø  Strong SQL skills

Ø  Experience with BMC Atrium CMDB and possess advanced level experience implementing, administering & configuring BMC CMDB and related components

Ø  Modeling Complex Systems to build a robust CMDB Service Model

Ø  Experience working on Common Data Model (CDM) Extensions (Extending the CDM, List Format Fields, Customize Class Icons, Using the cdm2html Utility)

Ø  Working with Complex Data Imports (Atrium Integrator, Working with Spoon, Importing CSV Data and Debugging a Job, Normalizing and Importing Data from Database Table, Importing XML Data and Mapping Relationships)

Ø  Architect and implement several complex Integrations between BMC Atrium CMDB and other internal or external systems , Web Services integration, Atrium Integration(AIE/AI) and Email.

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